genshin impact customer service reddit
If you have any problems and need assistance you can click Contact Us in the navigation bar at the bottom of the current page to access the customer support. Discussion I made a mistake and I accidentally advance the battle pass with primogems so I am here wondering if miHoYo helped anyone And what the player base here think is adequate customer service.
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1 UID miHoYo username ID nickname and.
. If sent correctly you will receive an auto-generated mail with a form link labelled as Account Retrieval. This is an Anime game that looks incredible and plays even better. You can give your uid and ar but never your password.
Customer Service Contact Email. The website has been live since late October 2020 and is still in active development. Ago Thank you kind Redditor.
2 More posts from the Genshin_Impact community 293k Posted by 1 day ago 20 Media. HoYoLAB is the community forum for Genshin Impact and Honkai Impact 3rd with official information about game events perks fan art and other exciting content. There are two ways to contact customer support one is through an in-game customer support portal another is through e-mail.
Steps to contact Genshin Impact Customer Support. The method for in-game customer support is as follows. For your account security please do make sure that you are providing us with complete information listed below as if there are inconsistencies identified we will refuse to offer the service.
More helpful tools and improvements to existing ones will be added in the future as I need something to do while waiting for resin. Please note that GENSHIN IMPACT STORE does not collect your creditdebit card number or personal information when you make a payment. There are two ways to contact customer support one is through an in-game customer support portal another is through e-mail.
Create Genshin account or create a username and switch your email for existing accounts and make sure you add at least two periods to the email in random locations gmail ignores them but Genshin doesnt. Should have used ingame Customer Service instead of email. If it is youll be seeing some big.
Iirc mobile legends use this service too. A new video on reddit shows that after a genshin impact players account was hacked developer mihoyos customer service team reportedly declared that the hacker could keep the players account. This makes it so even if someone gets your email they wont know where the periods are.
Sw 0904 8157 5310 U Gobelyn Reddit Impact Character Building Albedo Alright you guys know Ive been hyping up Genshin Impact for a while now. Genshin impact has been gaining a lot of popularity since its launch last year. Linus Xu 6122021.
Aihelp is a customer service support and app ticketing system. After this click the contact cs button. Genshin impacts customer service suggested that since a transaction was made by the purported hacker the account now belonged to that.
Wow I can relate every one of these problems here. Let me start this by saying I have been playing Genshin Impact since the first day of release and have spent at least 2000 in the game it might not be much compared to other whales but not many people in general would spend that much for a single game I am fortunate enough to be financially stable to afford it. This is a subreddit created to combat the growing number of hacked genshin accounts the official reddit mods who seem to want to suppress people posting about the hacks and a.
Ayo how long does customer service take. All domestic delivery issues become the responsibility of the local postal service once its. MiHoYo A new video on Reddit shows that after a Genshin Impact players account was hacked developer MiHoyos customer service team reportedly declared that the hacker could keep.
There is guideline for this in this sub just looking for it if you still not clear. This can be triggered by pressing Esc in computers or by clicking the tiny Paimon. Click on Paimon Menu.
3 level 2 Op 1 yr. Genshingal 6122021 in General. Ps if u noticed yes i do have klee pfp for email lol.
Its frustrating enouggt to get hacked but its more frustrating to be hndled by a cs like that. Add 2FA to your email account. Theyre dealing with way too many cases.
On that note even the ingame Customer Service gave me an automated message with the email10 days you mentioned and as far as my previous experience goes. Idk but I think 5-10 business days. Welcome To Genshin Center.
Mihoyo said that there was never been a security breach on their account system so no one can really use your ar and uid to hack into your account. Genshin Center aspires to be a helpful companion on your journey throughout Teyvat. For questions regarding your transactions on our site please consult your card-issuing bank for information.
Dont send email make new account and use the contact customer support in the setting from that account and state your issue. Frankly speaking genshin cs is by far the worst cs Ive ever encountered like they barely care about the playerbase as long as they rake in money and those instances that they respond or resolve cases are just a facade to show that they care. This has triggered a mass of players taking to Reddit to the official miHoYo forums emailing customer support directly seeking to not only vocally express their dissatisfaction with how miHoYo have handled the situation but to also alert other players that seek to reroll for better results.
The email took 1 month and the ingame CS 2 weeks. Complete the form once with accurate and precise information then submit.
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